Income Tax division launches devoted emails for taxpayers’ grievances

Income Tax division launches devoted emails for taxpayers’ grievances

The Central authorities has created three devoted e-mail addresses for earnings taxpayers to register grievances associated to faceless tax evaluation, penalty and appeals, the Income-Tax (I-T) division stated on Saturday.

The three e-mail addresses are [email protected]; [email protected]; and [email protected], it stated.

The transfer is aimed to additional enhance companies in alignment with the taxpayers’ constitution, the division stated. Prime Minister Narendra Modi had launched India’s first constitution of taxpayers’ rights and duties on August 13, 2020 forward of the 74th Independence Day.

Launching the ‘Honouring the Honest’ platform on August 13 final yr, PM Modi stated: “This platform consists of major reforms such as faceless assessment, faceless appeal and taxpayers’ charters. The faceless assessment and the taxpayers’ charter have been implemented from today, while the facility for faceless appeal will be available to the people of the country from 25 September, which is the birth anniversary of Deen Dayal Upadhyay ji.”

Meeting the aims of the constitution, the I-T division adopted technology-driven faceless schemes to make tax administration clear and to finish overreach by officers.

The faceless tax processing system was first proposed by the Prime Minister in 2017 and obtained a point out within the first finances tabled by finance minister Nirmala Sitharaman on July 5, 2019. The system permits a random choice of tax instances via synthetic Intelligence and machine studying, with lowered discretion of tax officers.


The goal of faceless evaluation is to fully get rid of bodily contact between the taxpayer and the taxman to make tax administration goal, clear and corruption-free.

The faceless enchantment was launched by the federal government on September 25, 2020 to get rid of discretionary powers of the taxman, curb corrupt practices and supply ease of compliance to taxpayers. Under the brand new system, I-T appeals are being finalised in a faceless method except for appeals referring to critical frauds, main tax evasion, search issues, worldwide tax points and issues pertaining to the black cash.

After implementing faceless evaluation and faceless enchantment techniques on income-tax issues, the federal government additionally arrange a National Faceless Penalty Centre (NeAC) to have an unbiased and clear digital faceless mechanism for imposing penalties on tax defaulters. The system supplies sufficient alternative to earnings tax payers to be heard and still have provisions for evaluate on authorized and technical grounds.

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